Pay a percentage of your bookings. Nothing else, ever.
No fixed monthly management fee, no setup costs, no hidden extras — just a straightforward rate on what you actually earn.
Pricing
Introductory rate
15–17%
For new property owners
A lower rate for your first 90 days with Mossmere. Full-service management throughout.
Standard rate
20%
Of gross booking revenue
Applies automatically after day 90, for as long as we manage your property.
Or keep reading below to estimate your payout and see answers to common questions.
What's Included
Every property gets the same full-service management, whichever rate applies:
- Listings created and optimised across Airbnb, Booking.com, and Vrbo
- Availability synced across platforms — no double-booking risk
- Nightly rates continuously adjusted using dynamic pricing software
- Listings kept optimised on an ongoing basis, not just at setup
- Professional photography arranged where a listing needs it — a one-off cost, agreed before we book
- All guest communication handled for you, start to finish
- Minor issues actioned immediately, no sign-off needed
- Larger repairs — we always check with you first
- Repair costs at cost, itemised on your statement — not included in our fee
- Emergency maintenance coordination, day or night
- Guest reviews actively monitored to protect your rating
- Monthly performance report and payout, on a fixed schedule
- Direct contact with one of the two founders — never a call centre
Beyond Airbnb
Beyond Airbnb
Airbnb is around 44% of the global short-term rental market — every property we manage is also listed on Booking.com and Vrbo, not just one platform. (Skift Research, 2024)
Wider Reach
Booking.com and Vrbo add a further 27% of the market between them — demand an Airbnb-only listing misses entirely. (Skift Research, 2024)
Your numbers
Estimate Your Payout
See roughly what we'd pay you at both rates, based on your own numbers.
Introductory rate (15–17%)
Enter your numbers above
Standard rate (20%)
Enter your numbers above
Estimates only, based on the figures you enter. Shown before platform commission — Airbnb, Booking.com and Vrbo each take their own cut of a booking before it reaches us — and before tax and any property costs. Actual bookings, occupancy, and revenue vary by property and season.
Questions
Frequently Asked Questions
Is there a minimum contract length?
No. The agreement runs on a 30-day rolling notice period from either side — there's no minimum term or lock-in.
What happens after my first 90 days?
Your rate moves from the introductory 15–17% to the standard 20% automatically, as set out in your agreement from day one. No renegotiation, no action needed from you.
Can I leave if it's not working out?
Yes — either side can end the agreement with 30 days' written notice, at any time.
What happens if one of you is unavailable?
Mossmere is run by two founders — if one of us is away, the other covers your property directly, so management is never interrupted. We also have a trusted network of local contacts and tradespeople across the area, so from urgent repairs to routine property needs we have the right people on hand to resolve issues quickly.
What if a guest damages the property?
We photograph every property before cleaning begins after each stay, so there's always clear evidence of its condition. Genuine damage is claimed through Airbnb's AirCover (or the equivalent process on Booking.com/Vrbo), which covers up to £3 million in property damage. Anything beyond what's recovered falls to your own specialist STR insurance — which is why we ask every owner to have it in place.
Is there a minimum-stay policy?
Yes — 3 nights in peak season (school holidays and bank holidays), 2 nights the rest of the year. For last-minute availability, we'll often accept shorter stays to fill a gap rather than leave a property empty.
Do your fees include VAT?
No — Mossmere is not currently VAT-registered, so the percentages quoted above are the full amount you pay, with nothing added on top. If that changes in future, we'll give existing owners clear advance notice before any change takes effect.
When do I get paid, and how?
We pay out monthly, on a fixed cycle — within 7 business days of month-end, usually 5 — covering all revenue we've actually received from the platforms by that point. Airbnb and Vrbo revenue is almost always in by then. Booking.com pays management companies around the 15th of the following month, so bookings from that platform are included in the next payout cycle rather than the same one — this is flagged clearly on your monthly statement so it's never a surprise.
What happens to bookings that are already confirmed if I give notice?
Any booking confirmed to start within your 30-day notice period will be honoured — we don't cancel guests on you, since that damages your Airbnb rating and standing. For bookings confirmed further out, beyond your termination date, we'll talk it through with you: you can choose to have them transferred back to you (or a new manager) to fulfil, or cancelled through Airbnb's official host-cancellation process if that's what you'd prefer.
No commitment — just a short form to arrange your free property assessment.